{"id":832,"date":"2019-01-02T15:17:21","date_gmt":"2019-01-02T15:17:21","guid":{"rendered":"https:\/\/transpack.websols.nl\/?page_id=832"},"modified":"2025-04-24T14:19:48","modified_gmt":"2025-04-24T12:19:48","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.transpack.nl\/en\/faq\/","title":{"rendered":"FAQ&#8217;s"},"content":{"rendered":"<\/p>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m9v98d7i-cbe5651518bdd0bfe7f0c5456ec7aad6\">\n.avia-section.av-m9v98d7i-cbe5651518bdd0bfe7f0c5456ec7aad6{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.transpack.nl\/wp-content\/uploads\/2020\/10\/FAQ_shutterstock_1155079180-1.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-m9v98d7i-cbe5651518bdd0bfe7f0c5456ec7aad6 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-full-stretch avia-bg-style-scroll av-minimum-height av-minimum-height-custom av-height-custom  container_wrap fullsize'  data-section-bg-repeat='stretch' data-av_minimum_height_px='500'><div class='container av-section-cont-open' style='height:500px'><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-832'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-mi82f-550bb58026086d7727a876d43571f0f3 av_one_fifth  avia-builder-el-1  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div  '     ><\/div><div  class='flex_column av-gh0mf-9e5debb8648ea5ee77f20599d1b62b41 av_three_fifth  avia-builder-el-2  el_after_av_one_fifth  el_before_av_one_fifth  flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m9v9785q-319594c6b42ead67f52255508868fd30\">\n#top .av-special-heading.av-m9v9785q-319594c6b42ead67f52255508868fd30{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-m9v9785q-319594c6b42ead67f52255508868fd30 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-m9v9785q-319594c6b42ead67f52255508868fd30 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-m9v9785q-319594c6b42ead67f52255508868fd30 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-m9v9785q-319594c6b42ead67f52255508868fd30 av-special-heading-h1 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-3  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >FAQ<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div  class='flex_column av-100xb-1f17e7c3fb968db11f60e6a923e2a860 av_one_fifth  avia-builder-el-4  el_after_av_three_fifth  avia-builder-el-last  flex_column_div  '     ><\/div><\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='av_section_2'  class='avia-section av-3ixav-228076b4f09a504346994d14d2f5c248 main_color avia-section-small avia-no-border-styling  avia-builder-el-5  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-832'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-ojxm7-69688c400f467e69e0ae6908ca22d7e7 av_one_full  avia-builder-el-6  avia-builder-el-no-sibling  first flex_column_div  '     ><\/div>\n<\/p>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_3'  class='avia-section av-d02xr-935784b4dffed2647b3650e0e9a5c411 main_color avia-section-default avia-no-border-styling  avia-builder-el-8  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-832'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-b5f8v-75a7968dda5b837bc303e1c339ddfa16 av_one_full  avia-builder-el-9  avia-builder-el-no-sibling  first flex_column_div  '     ><section  class='av_textblock_section av-m9v8kr3s-498921a0543b9805ee662924f343749f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2 class=\"title\">How can we help you?<\/h2>\n\t\t\t<div class=\"yith-faqs\">\n\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-search\">\n\t\t\t\t\t\t<div class=\"yith-faqs-search-container\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-search-input\">\n\t\t\t\t\t\t\t\t<label class=\"screen-reader-text\">Search FAQ<\/label>\n\t\t\t\t\t\t\t\t<input type=\"text\" value=\"\" name=\"search\" placeholder=\"Search FAQ\"\/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-search-button\">\n\t\t\t\t\t\t\t\t<button type=\"submit\"><i class=\"yfwp-search\"><\/i><\/button>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"yith-faqs-reset-container\">\n\t\t\t\t\t\t\t<a class=\"yith-faqs-reset\" href=\"https:\/\/www.transpack.nl\/en\/faq\/\">Reset<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<ul class=\"yith-faqs-categories minimal\">\n\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<a href=\"?term_id=all\" class=\"active\">All<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t<a href=\"?term_id=21\" class=\"\">General<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t<a href=\"?term_id=26\" class=\"\">Groupage Shipping<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t<a href=\"?term_id=28\" class=\"\">Packing, Handling &amp; Insurance<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t<a href=\"?term_id=30\" class=\"\">Customs &amp; Documentation<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t<a href=\"?term_id=32\" class=\"\">Pricing &amp; Quotes<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t<a href=\"?term_id=33\" class=\"\">Sustainable Moving<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t<a href=\"?term_id=39\" class=\"\">Tracking, Delivery &amp; Storage<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\n\t\t\t\t\t\t\t\t<div id=\"yith-faqs-container\" class=\"yith-faqs-container yith-faq-type-accordion minimal yith-faqs-no-page  default-loader\" style=\"--ywfp-icon-font-size: 14px;\">\n\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-16799\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-chevron-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>How does sustainability relate to corporate mobility and partners?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p>For companies tracking <strong>Scope 3 emissions<\/strong>, groupage can be a key improvement.<br>By optimizing container space and avoiding half\u2011empty shipments, the environmental footprint of employee relocations is reduced. Many global mobility programs now prefer groupage because it aligns with ESG goals and reduces transport-related emissions while maintaining service quality.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-16796\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-chevron-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>What makes Transpack\u2019s groupage service more sustainable than regular sea freight?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p>Transpack ships regular groupage containers to 10 international destinations. Because we bundle shipments efficiently and only sail when the container is full:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>unnecessary emissions are avoided<\/li>\n\n\n\n<li>empty space is eliminated<\/li>\n\n\n\n<li>the shipping network is used more responsibly<\/li>\n<\/ul>\n\n\n\n<p>Our strategic hub near Rotterdam supports efficient consolidation, reducing the environmental impact of long\u2011distance transport.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-16795\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-chevron-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>How does sharing a container reduce CO\u2082 emissions?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p>When each customer ships a partly filled container, a lot of space and energy is wasted. Groupage maximizes container capacity. Because Transpack only sends containers when they are full, every cubic meter is used efficiently. This reduces the number of containers being moved worldwide and directly lowers emissions.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-16792\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-chevron-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Is groupage really a more sustainable way to move internationally?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p>Yes. By combining multiple shipments into one shared container, groupage significantly reduces the total number of containers transported across the ocean. This means fewer sailings, lower fuel usage, and ultimately a smaller carbon footprint per customer.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-16782\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-chevron-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Is Transpack part of an international network?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p>Yes, as an IAM Trusted Member, we work within a worldwide network of approved moving partners.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-15874\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-chevron-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Do you also take care of customs?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p>Yes, we will let you know which documents are required for both export and import clearance to your destination. You may have to fill in and sign a couple of documents or provide them. We will let you know if all is correct and ready to go for customs.\u00a0<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-15873\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-chevron-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Is there a weight limit?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p>There is maximum weight limit of 100kg for a 0.5m<sup>3<\/sup> box and 200kg for a 1m<sup>3<\/sup> box. If you are moving heavy or special items and you are unsure about the weight and or dimensions limit, please reach out to us.\u00a0<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-15872\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-chevron-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Can I also deliver my items on weekends?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p>No, unfortunately we do not have availability at our warehouses\u00a0on weekends. You can reach out to us a minimum of three days prior to drop-off so we can secure a timeslot for your.\u00a0<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-15871\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-chevron-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Is it correct that the delivery location is at another movers warehouse?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p>Yes, this could happen. To cover more locations we have teamed up with other trusted moving companies so you do not have to drive to our own warehouse directly.\u00a0<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-13416\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-chevron-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Does it cost money to get goods past customs?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>In many cases you do not have to pay taxes and import duties if you officially move and you meet the customs requirements of your current and future country. You will receive all the necessary information from us to ensure that you do not have to pay any unnecessary duties and taxes.<\/p>\n<p>This only applies for an official move. If you want to send things to, for example, your vacation home or to family abroad, then there will be taxes. The amount differs per country and the quantity and type of goods. Please <a href=\"https:\/\/www.transpack.nl\/en\/contact\/\">contact<\/a> us for an estimate of the costs.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-13423\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-chevron-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Do you also take care of all the customs clearance?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Yes, Transpack is licensed to get all goods past customs in the Netherlands. Both for export and import. All necessary customs formalities abroad are arranged by one of our trusted partners. So moving with Transpack means going through<a href=\"https:\/\/www.transpack.nl\/en\/services\/customs\/\"> customs<\/a> without any worries.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-13491\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-chevron-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>I don&#8217;t know the exact address where I want my goods delivered. Can I already receive an offer?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p>That&#8217;s no problem at all. If you know which city you would like your goods delivered, you can receive a preliminary offer from us. As soon as you provide us with the exact address, we will complete your quotation. You can fill in the quotation form here.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-13494\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-chevron-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>When do I have to pay?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p>Removals at Transpack must be paid in advance. You will receive our invoice 30 days before your scheduled moving date. The invoice amount must be paid at least 4 business days before the start of the service. If this is not the case, we are unfortunately forced to cancel the appointment. Please note that if the appointment is canceled, and we need to make a new appointment at short notice, this may result in additional costs.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-13498\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-chevron-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Must I keep to the volume of the quote?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p>When you or we estimate the volume, it may still differ from the actual volume. Small differences are common. It may also be the case that you eventually decide to take more or less with you. Transpack will give you an offer based on the estimate, but this is not binding. Any difference will always be corrected in the invoice. If it is more than the estimate, an additional invoice will follow. If it is less, you will receive the overpaid amount refunded to your account.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-13538\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-chevron-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>How long is my quotation valid?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p>Transpack&#8217;s quote is valid for 1 month after receipt. The exact expiration date is indicated on the quote. This is due to the strongly fluctuating prices of, among other things, sea freight.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-13544\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-chevron-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Are all costs included in the quotation?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p>The quotation is tailored to your requests. It contains all the costs associated with the standard services that are required or desired for your move. There may, however, be some extra costs for circumstances that are unforeseen or beyond our control. An example of a potential extra cost that is beyond our control is a random customs inspection. This is determined solely by the customs officials and their charges are for the customer. Unforeseen costs could be related to circumstances at the delivery location. We try to collect accurate information from you and from our own research regarding the delivery location and expected access. On occasion, it becomes clear after we have issued a quotation that it will be necessary to incur additional costs for delivery, such as a parking permit or an outside lift. If any such situations arise, you will be informed and an invoice will be sent for the actual costs. All exclusions can be found on the quote and you are welcome to contact us for further explanation.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-13546\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-chevron-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>What does groupage mean?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p>With a groupage shipment you share a shipping container with other customers who are moving to the same country. This is a cost, and space, efficient way to move. And rest assured, your goods are kept well separated from other goods in the container. Sharing the container costs can be a very attractive option, especially when shipping small volumes.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-13552\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-chevron-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Can you supply packing materials if I want to pack my goods myself?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p>Transpack works together with de Verhuiswinkel, a Webshop for packing materials that also belongs to the Voerman Group. There you will find high-quality moving boxes and a range of protective materials, such as covers for your couch and mattress. If you want to bring your goods to our warehouse, you can also rent moving equipment such as trailers. For international transport it is especially important that you pack your belongings well. We are happy to advise you.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-13558\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-chevron-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Do I have to pack my goods myself or does Transpack offer packing services?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p>That choice is entirely up to you. You decide what you will do yourself and what you prefer us to do for you. We can provide all of the necessary packing materials and professionally pack for you. You can also choose to pack your belongings yourself and just have us pick them up and transport them for you. Or, for the most cost-efficient option, you can even pack your goods yourself and bring them to our warehouse in The Hague. Check out all the possibilities here or contact us for tailored advice. Whatever you choose, you\u2019re in good hands with Transpack.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-13569\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-chevron-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>My employer is paying for my move; can I contact you?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p>Transpack can work with you, even if your employer is paying for the move.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-13573\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-chevron-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Does Transpack provide services to all destinations?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p>Transpack has a global network of trusted agents. This enables us to facilitate moves to almost any destination worldwide. There are certain destinations which are especially popular and low-priced. Our service representatives can assist you with your move to virtually any country in the world.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-13575\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-chevron-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>What is volume when moving?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p>The amount of items you want to move is called the volume. This volume also determines the way we move you. International transport is organized on the basis of volume. If you have enough m2 to fill an entire container, then it is easy. Should you wish to move just a little more or less, it is more advantageous to choose for combined transport, <a href=\"https:\/\/www.transpack.nl\/en\/small-shipments\/groupage\/\">groupage<\/a>. You share a container, so you do not have to pay for unused space, very advantageous.<br>\u00a0<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-13581\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-chevron-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>What is LCL?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p>LCL is a method of shipping organized from the shipping company, in this they collect small shipments of goods and place them in their own container. This method is very expensive because these can be all kinds of goods and therefore there are extra operations in the port.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-13583\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-chevron-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Difference between Groupage and If it Fits it Ships<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p><strong>You want to have things shipped to, for example, Cura\u00e7ao. However, you are unsure whether you should book a groupage shipment or a shipment via our special service If it Fits, it Ships. What is the difference?<\/strong><\/p>\n\n\n\n<p>The difference between Groupage and If it Fits it Ships is the way of packing the goods that you want to have shipped. When you order an If it Fits, it Ships shipment, you choose to ship your goods within a predetermined format: a 0.5m3 box or a 1m3 box. You are completely free what you put in these dozen, but not everything will fit, because the size of the boxes is limiting.<\/p>\n\n\n\n<p>With groupage you are not bound by a fixed. You message a shipment and all boxes you send are added together for a total size. This amount of cubic meters is shipped in total in one of our sea containers and can optionally be picked up at your home at an additional cost and delivered on location. For example, if you have a large table lamp that must be brought along or a sofa, that is no problem at all.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Delivery time<\/h4>\n\n\n\n<p>A second difference is the delivery time. The service, if appropriate, depends on the remaining space in sea containers. As a result, it may take some time to ship your goods. The delivery date cannot be determined in advance.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Maintenance<\/h4>\n\n\n\n<p>After all, the service you can expect is a difference. At If it Fits, it Ships you have to deliver your goods yourself and repack them in the m3 moving boxes. You also have to make a packing list yourself. You pay in advance. With groupage you can choose to have the goods picked up and delivered. The packing list is made by us and you will receive your final invoice after delivery.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n<\/div><\/section><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-832","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ&#039;s - Transpack Moving services<\/title>\n<meta name=\"description\" content=\"View all frequently asked questions about our Service, Services and shipping services. Is your expected question not listed? Then contact our Support Desk.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.transpack.nl\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ&#039;s - Transpack Moving services\" \/>\n<meta property=\"og:description\" content=\"View all frequently asked questions about our Service, Services and shipping services. Is your expected question not listed? 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